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Cleaning Manager

Job description

Are you immediately available for a fixed term contract role? Are you a manager with experience within Soft Services and Cleaning? If so I have the role for you! 

Our client is currently recruiting for an experienced Cleaning Manager for a 12 month Fixed Term Contract for maternity cover on a large site in Milton Keynes. The role will see you managing an experienced established team of around 40 Cleaners and Supervisors across a 3 shift pattern. 

The company is seeking a Cleaning Manager to support soft services operation at a busy site in Milton Keynes. You will be responsible for the effective delivery of FM services on-site, ensuring operational excellence and maintaining strong relationships with the client

This is a fixed-term contract to cover maternity leave, working 40 hours per week across a flexible shift pattern where weekend and evening working may be required.

The role is paying upto £39,000 and following a successful appointment the company will seek to keep you on on another contract after the cover has ended. 

Role Responsibilities

  • Deliver facilities management services in accordance with the site service charter, SLA, and internal FM strategy.

  • Manage onsite FM projects as agreed with the Project Team.

  • Act as the main point of contact between the customer and service providers on a day-to-day basis.

  • Monitor and report on service level agreements and performance indicators.

  • Ensure supply partners deliver consistent service and excellent customer interactions.

  • Track financial performance, ensuring delivery within budget and service requirements.

  • Lead continuous improvement initiatives to enhance service delivery.

  • Manage all compliance, audits, and statutory obligations to maintain full legal status.

  • Build and maintain strong customer relationships, ensuring expectations are met and exceeded.

  • Manage colleague relations in line with HR policy, promoting fairness and inclusion.

  • Recruit, induct, and train colleagues to ensure high standards and competence.

  • Ensure adherence to Health & Safety and COSHH policies at all times.

  • Respond to urgent issues or incidents swiftly and effectively.

  • Provide positive leadership, coaching others to meet objectives and maintain standards.

  • Share best practice, encourage collaboration, and celebrate success within the team.

  • Communicate effectively at all levels, adapting style to suit audience needs.

  • Support change initiatives with resilience and a proactive mindset.

About You - Role Requirements

  • Proven operational leadership experience within soft services FM or large-scale cleaning environments (distribution centre experience desirable).

  • Strong commercial awareness with the ability to analyse data and meet KPIs.

  • Skilled in team management, colleague development, and performance improvement.

  • Confident communicator with the ability to influence and build trusted relationships.

  • Proactive approach to problem-solving, prioritisation, and service excellence.

  • Strong commitment to delivering a safe, clean, and fully compliant environment.

 

This role is to start within the next 2 weeks so if you are immediately available for a 12 month FTC then apply with your CV 

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