Job Title:Client Support/Estimator
Location:Kings Norton

A fantastic opportunity has arisen for a Client Support/Estimator to join the company which delivers a world-class organisation to the world through outstanding awareness raising campaigns, recruiting and admitting students or developing strategic links with international partners. The successful candidate will contribute to and take a role in all aspects of print and distribution services supporting the delivery of print and distribution services for students, staff, and the wider community.

What's in it for you:

• £29,000 - £33,000 + package
• Salary sacrifice public transport season tickets, discounted electric car leasing, cycle to work scheme
• Generouspension scheme
• Enhanced maternity, paternity and adoption leave+ on-site day care nurseries
• Exclusive special offers and discounts(inc. gym memberships)
• Employee Assistance Programme
• Excellent training and development opportunities

Your Responsibilities:

• First line contact for client enquiries.
• Handling client queries and resolving issues relating to specifications.
• Producing accurate, bespoke estimates efficiently.
• Responsible for maintaining margins in line with Print guidelines.
• Liaising with suppliers where outsourcing is required.
• Obtaining competitive outwork pricing.
• Booking in of orders and converting estimates to detailed, accurate job bags.
• Full job description available upon request

Required Skills:

• Educated to A Level standard, or equivalent level 3 qualification such as a Level 3 NVQ, or level 3 national diploma or relevant experience evidencing the skills and ability to undertake the role. Minimum of grade C/4 in Mathematics and English at GCSE or equivalent level 2 qualification.
• Proven practical experience in a similar role within the print/distribution industry.
• Good working knowledge of Print MISand standard Microsoft Office software.
• Basic working knowledgeofAdobe Creative Suite, Fiery RiP and Quite Imposing softwareandunderstanding of DHL and Royal Mail postal procedures.
• Strong team playerwith excellent communication and listening skills with the ability to support colleagues maintaining a calm and professional disposition throughout.
• Willingness to contribute to evolving the MIS. Outstanding accuracy and attention to detail in all aspects of this work with a genuine desire to constantly refine and innovate the system.
• Full skillsdescription available upon request

For more information on the role please contact Chloeat Thorn Baker on07733 314 668 or email:chloe.taquin@thornbaker.co.uk

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