Please note this is office based role, and experience within an industrial environment is essential.

We are currently recruiting for a Customer Service Executive to join our highly successful client in the Bingham area of Nottingham.

Pay and Benefits:

• £26,000 - 28,000 DOE
• Monday - Friday 9:00 - 17:00.
• 33 days holiday (includes 8 bank holidays)
• Private Medical cover
• 3% pension contribution
• On-site Gym
• Retail Discounts scheme

Responsibilities:

• Handling day-to-day customer calls and purchase orders (POs)
• Managing the shared inbox and responding promptly to inquiries
• Booking out orders and coordinating with internal teams

Qualifications / Experience

• Proven customer service experience within industrial environment
• Strong IT skills (Google Drive) and phone systems
• Working knowledge of CRM tools
• Ability to deal with a variety of daily issues, multi task and prioritise work
• Continuous improvement driven with a desire to seek and implement change

If this position is not the one for you, we have more great roles on our jobs page, why not take a look here: https://www.thornbakerindustrial.co.uk/job-search

PERM01