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Maintenance Manager

Job description

Thorn Baker Fm have an exciting new role for a Maintenance Manager paying £42.5k.

We are ideally looking for someone that has worked their way up from working on the tools into management and has a good understanding of CAFM, BMS and Lifecyle. 

As a Maintenance Manager , you will be responsible for managing and coordinating  hard services activities in our clients Gloucestershire site within Education, as well as managing sub-contractors.

You will be required to plan and organise the Planned Preventative Maintenance (PPM) Programme, the Lifecycle Replacement schedule, reactive and any other ad hoc maintenance work required on site.

You will be expected to operate at a strategic level, with accountability for the leadership of the Maintenance team; and you will liaise with the wider team and our client to ensure the accommodation is maintained to an excellent standard where our customers have a first-class service.

You will support the General Manager to enhance the services within the site and deputise in their absence.

You will be responsible for providing a high level of technical capability on site and Health and Safety will be a major aspect of your role as a key focus will be ensuring all work is carried out safely, in accordance with statutory regulations and to the highest standards.

As part of the role, you will be required to work weekends at key times of the year – at the end of the accommodation contract term and Arrivals weekend.

Key Accountabilities to name a few:

  • To ensure the provision of safe accommodation for the Occupiers in accordance with the contractual and University's requirements as set out in the Service Level Agreement (SLA).
  • To be compliant with all applicable laws, codes of practice and statutory requirements, protecting

    the health and safety of students, staff and visitors to the facilities.

  • To deliver a financially efficient and compliant Planned Preventative Maintenance (PPM)

    Programme and Lifecycle Replacement schedule.

  • To coordinate reactive maintenance to ensure that the facilities are available, safe, functional and

    comfortable for the Occupiers and a pro-active approach to preventative maintenance/inspections

    such that breakdowns and failures are minimised.

Site Specific Responsibilities:

  • To coordinate and/or be included in a 24-hours / 365 day a year Standby and Call-out Rota to respond to calls and carry out necessary repairs/rectification in accordance with the defined reactive response requirements. This is an important aspect of the job, and it is vital that you are willing to assist out of hours where necessary.
  • Over the first year, ensure any building snagging issue are reported and collated and passed through the correct channels and to assist the construction team in resolving such reports as required.

General Responsibilities to name a few:

  • Carry out regular one-to-ones and Personal Development Reviews (PDR’s) with the Maintenance Supervisor / Engineers/ Technicians.
  • Work closely with the wider Derwent FM team on site, pro-actively reporting on issues, progress and developments.
  • Attending training sessions and participating in development opportunities as required.
  • Maintain excellent client and colleague relationships.

Role Requirements:

  • Minimum of 3 years’ experience in buildings maintenance / facilities management or a similar environment.
  • City & Guilds level 3 (Plumbing or Electrical)
  • Experience of using computerised maintenance systems.
  • Experience of delivering PPM and supporting building maintenance.


  • Ability to communicate successfully in both written and verbal format.
  • Customer focussed with a drive to provide excellent services.
  • Strategic thinker to ensure compliance and efficiencies
  • Able to provide clear instructions and leadership for team members