- Posted 07 May 2025
- Salary£28k - 30k per year
- LocationBingham
- Job type Permanent
- DisciplineIndustrial, Office Support
- ReferenceLK CS
- Contact 0115 9472005
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Customer Service Executive - Industrial E-commerce
Job description
Please note this is office based role, and experience within an industrial environment is essential.
We are currently recruiting for a Customer Service Executive to join our highly successful client in the Bingham area of Nottingham.
Pay and Benefits:
- £28,000 - 30,000 DOE
- Monday - Friday 9:00 - 17:00.
- 33 days holiday (includes 8 bank holidays)
- Private Medical cover
- 3% pension contribution
- On-site Gym
- Retail Discounts scheme
Responsibilities:
- Handling day-to-day customer calls and purchase orders (POs)
- Managing the shared inbox and responding promptly to inquiries
- Booking out orders and coordinating with internal teams
Qualifications / Experience
- Proven customer service experience within industrial environment
- Strong IT skills (Google Drive) and phone systems (Cisco)
- Working knowledge of CRM tools
- Ability to deal with a variety of daily issues, multi task and prioritise work
- Continuous improvement driven with a desire to seek and implement change
Next Steps:
Apply with your CV and an initial video interview will be arranged to discuss the role further. When you’ve successfully completed this step you will then potentially have a face to face interview arranged with the client.
If this position is not the one for you, we have more great roles on our jobs page, why not take a look here: https://www.thornbakerindustrial.co.uk/job-search
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